How to Get Technical Help
Actor Support:
If you are an actor in need of assistance, please click the address below to email us your inquiry.
support@castingfrontier.comFixes for Common Problems:
Can't Log Into My Profile - You can go to the home page and click the "Forgot My Password" link and follow the directions. If this does not fix the problem, please contact support@castingfrontier.com.
Problems Attaching Headshot to My Profile - In order to attach a head shot to your profile, the file must be in jpeg format. If your file is in another format such as a GIF, TIF, PNG or other type, please convert it to a JPG before attempting to attach it to your profile. If you are unable to convert the file , you may email it in its current format to support@castingfrontier.com and we will convert it for you and attach it to your profile free of charge.
If you do not have your head shot in the form of a digital file, you can mail an 8X10 Headshot Photograph to the address below and we will attach it to your profile free of charge.
The Casting Frontier
P.O Box 291640
Los Angeles, CA 90029
For all other issues, please contact support@castingfrontier.com.
Please make use of the "Profile Tutorials" on our home page(link) as they are quite helpful.
Industry Support (web postings and agents only):
(323) 300-6129
Monday thru Friday 9:00am to 11:00pm, Saturday 10:00am to 6:00pm.
You can also contact our support team at:
The Casting Frontier
P.O Box 291640
Los Angeles, CA 90029
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